Decision rights & RACI
Who decides what, and who only needs to know. Every material decision has a named owner before the program needs to make it under pressure.
By the time governance feels urgent, the program is already improvising it. We stand up the ERP PMO before mobilization — decision rights, reporting cadences, a RAID framework, and vendor governance — so the first consultant arrives to a program that's already under control.
Governance isn't a phase. It's the thing the program runs on from day zero.
Governance is cheapest and most effective before anything has gone wrong. Stand it up late and the first thing it does is litigate decisions nobody recorded.
Reacting to problems
In control from day zero
A PMO isn't a meeting or a tracker — it's the set of controls that turn activity into a program you can steer. We stand up all six before mobilization.
Who decides what, and who only needs to know. Every material decision has a named owner before the program needs to make it under pressure.
Steering, program board, and workstream rhythms — a calendar of when status moves up and decisions come back down, set before week one.
Risks, assumptions, issues, and decisions logged in one structure from day zero — so nothing important lives only in someone’s inbox.
The terms of engagement with your system integrator and software vendor — SLAs, escalation paths, and how you hold them to the contract.
Defined go/no-go checkpoints with explicit entry and exit criteria, so phases advance on evidence — not on the calendar or on optimism.
Baselined scope, schedule, and budget with the change-control discipline to defend them — the instruments that tell you when the program is drifting.
We move fast on purpose — the PMO has to be running before the implementation does. Four steps from charter to a governed program handed to your leadership.
We draft the program charter and governance operating model — purpose, structure, roles, and the bodies that hold the program to account.
We wire decision rights to real roles and schedule the reporting cadence, so the first steering meeting has an agenda and an owner.
We stand up the RAID framework and baseline scope, schedule, and budget — the controls the program will be measured against.
The whole operating model goes live on AMIGO and is handed to your program leadership — controlled from the first consultant’s first day.
Most PMO setups end as a governance binder nobody opens. We stand yours up inside AMIGO — stage gates, RAID, cadences, and decision logs all live — so governance is something the program actually runs on, with an audit trail that writes itself.

Whether you're mobilizing a new ERP program or rescuing one that never had a PMO, we'll stand up the governance operating model and hand it to your leadership — live on the platform.